Last updated: 15 September 2026
We are committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit or make a purchase through www.pureclinica.com and its subdomains (the "Website").
The Website platform is operated commercially by:
Kinetic Forward LLC
Registered in the State of Wyoming, USA. Filing ID 2026-001886947.
Registered office: 30 N Gould Street, Suite R, Sheridan, WY 82801, USA.
Mailing address: 1317 Edgewater Drive, #2177, Orlando, FL 32804, USA.
“Pureclinica” is a brand name and intellectual property owned by:
Kinetic Forward LLC
Registered in the State of Wyoming, United States of America.
Filing ID 2026-001886947.
Registered office: 30 N Gould Street, Suite R, Sheridan, WY 82801, USA.
Estonian registry code: 16444667
Estonian VAT number: EE102508219
UK VAT number: GB 491 2793 64
Customer service and certain operational services may be performed by Pureclinica EU OÜ or other authorised service providers acting on behalf of the applicable seller of record.
You can contact us at any time:
The entity you contract with, and the entity responsible for your personal data ("data controller"), depends on your delivery location:
| Your delivery location | Seller of record and data controller |
|---|---|
| United Kingdom | Pureclinica EU OÜ |
| European Union | Pureclinica EU OÜ |
| Rest of world | Kinetic Forward LLC |
The applicable seller and contracting entity is also confirmed during checkout and in your order confirmation.
For customers in the United Kingdom and the European Union, Pureclinica EU OÜ is the data controller for order-related personal data, and this policy should be read as applying to Pureclinica EU OÜ. For customers elsewhere, Kinetic Forward LLC is the data controller.
Where Kinetic Forward LLC or another provider performs operational or customer-service processing on behalf of Pureclinica EU OÜ, it acts as a data processor under appropriate contractual safeguards. The same applies in reverse where Pureclinica EU OÜ processes data on behalf of Kinetic Forward LLC.
We may collect, store, and use the following categories of personal data:
Information about your visits to and use of the Website, including:
This information is used to administer the Website, improve usability, analyse performance, and support security and fraud prevention.
Information relating to purchases or attempted purchases, including:
Information you provide when:
We do not ask for, and do not require, information about your health in order to sell you a product. If you choose to include health information when contacting customer support, we use it only to answer your enquiry.
Where UK GDPR or EU GDPR applies, we rely on the following legal bases:
We use cookies and similar technologies to improve functionality and performance.
Cookies help us:
Non-essential cookies are set only with your consent. You can change or withdraw your cookie preferences at any time using the cookie settings link on the Website. Most browsers also allow you to refuse cookies, though disabling them may reduce Website functionality, including the ability to place orders.
Category 1 – Strictly Necessary Cookies
Required for essential site functions such as secure checkout. These do not require consent.
Category 2 – Performance Cookies
Collect anonymous usage data to improve Website performance.
Category 3 – Functionality Cookies
Remember preferences and settings to enhance your experience.
We do not store personally identifiable information directly in cookies.
Personal data submitted through the Website may be used to:
We do not provide your personal data to third parties for their own direct marketing purposes.
We do not store credit or debit card information on our Website.
Payments are processed securely by third-party payment providers, including PayPal, Amazon Pay, and card payment gateways. These providers process payment data in compliance with applicable banking and security regulations, and under their own privacy policies.
We may disclose personal information:
Except as stated in this policy, we do not sell personal data.
We may use trusted third-party service providers, including:
All processors act on documented instructions and under written contracts containing appropriate data protection terms.
Your information may be stored or processed in the United Kingdom, the European Union, the United States, or other jurisdictions where our service providers operate.
Where personal data is transferred outside the UK or EEA, we apply appropriate safeguards, such as the UK International Data Transfer Agreement or the UK Addendum, or the European Commission's Standard Contractual Clauses.
We keep personal data only as long as necessary for the purpose it was collected:
Data that is no longer needed is deleted or anonymised.
We take reasonable technical and organisational precautions to prevent loss, misuse, or unauthorised access.
All electronic transactions are encrypted using SSL technology.
You are responsible for maintaining the confidentiality of your account password. We will never ask you for your password.
Depending on your location, you have the right to:
You may exercise your rights by emailing info@pureclinica.com or by writing to the applicable controller at the address in section 1. We respond within one month. We do not charge a fee for standard requests unless permitted by law.
You may also delete your account through your user profile where available.
If you are not satisfied with our response, you have the right to complain to a supervisory authority:
We may update this Privacy Policy from time to time by posting a new version on the Website. The date at the top of this page shows when it was last changed. Where changes are significant, we will notify you by email or through a notice on the Website.
This Website may contain links to third-party websites. We are not responsible for the privacy practices or policies of third parties.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Pureclinica EU OÜ
Tartu mnt 67/1-13b, Kesklinna linnaosa
Tallinn 10115, Harju maakond
Estonia
Estonian registry code: 16444667
Estonian VAT number: EE102508219
UK VAT number: GB 491 2793 64
Kinetic Forward LLC
Registered in the State of Wyoming, USA. Filing ID 2026-001886947.
Registered office: 30 N Gould Street, Suite R, Sheridan, WY 82801, USA.
Mailing address: 1317 Edgewater Drive, #2177, Orlando, FL 32804, USA.
Personal data on this Website may be collected and processed by: